OUR TRAINING

The training provided by Mission Critical Consulting is designed to be engaging, interactive, meaningful, and impactful. There are four key training areas that we focus on: Leadership, Communication, and Mission. The content of each training allows for a deep dive into the topic and is focused on leaving participants with specific knowledge and/or skills to help improve their performance, interpersonal communication, self-management, leadership and/or behavior in the workplace.

Who Is This For?

Our training sessions are ideal for professional development events and team retreats at corporations, non-profit organizations, and educational institutions.

What Is The Process?

We will work collaboratively to identify the most appropriate training to meet the needs of your audience, the goals of your event, and provide the greatest impact for participants.

What Training Do We Offer?

 

Personality vs Patterns: Improving Communication, Leadership & Self-Advocacy

Don’t be fooled. What you think is personality may really be patterns – learning patterns. The way we process information influences how we communicate and engage in the world. While our learning patterns are as hardwired in us as our DNA, we can learn to control our patterns to increase the effectiveness of our communication, improve relationships both in and out of the workplace, and improve our performance and productivity.

Using an online assessment, participants identify their Use First and Avoid learning patterns and how these patterns are exhibited in their work. A review of assessment results and interactive activities serve to demonstrate how different patterns impact communication and behavior while providing clarity on how to tether, forge or intensify patterns in various situations for communication and performance success.

All participants will:

  • Gain clarity on what they need to be successful and how to adapt when situations are not ideal for them.
  • Be able to identify patterns at play in their co-workers and be better able to “meet them where they are” for improved communication, increased team alignment, and organizational success.
  • Develop the soft skills to communicate with others – learn a new approach to conflict-management; learn how to respond constructively to issues of communication and work performance that may arise between leaders/managers and staff or faculty.
  • Approach tasks and assignments based on your learning patterns – using personalized strategies provided in the assessment, participants will be able to complete challenging tasks and assignments more easily and successfully.

Leaders and managers will:

  • Supervise More Effectively – lead and supervise with greater success by understanding themselves and the people they manage.
  • Complete Effective Performance Evaluations – avoid unacceptable and inappropriate biases in their evaluations; facilitate effective evaluative conversations with an understanding of how their employees take in the world and how that affects how they do their job and what they need to be successful in their roles.
  • Identify a new strategy for better aligning employees with the appropriate roles within the organization.

Time: 4 hours

Ideal Audience: Staff, Managers, Executive Leaders, Faculty

Audience Size: Maximum of 60

The Leadership Trifecta: Clarity, Communication & Connection

When employees are valued and have bought into the mission, they will produce, perform, and problem-solve your organization into increased profits. But how do you show your employees that you value them? How do you get them to buy into the mission? Through clarity, communication, and connection.

Participants will:

  • Learn the importance of aligning employee roles with the organization mission and how to clarify for staff how their roles impact mission attainment.
  • Realize the importance of multi-path communication and identify strategies to improve communication throughout the organization.
  • Understand the value of connection for increasing employee morale and commitment and identify short-term and long-term strategies to increase organizational connection.
  • Increase their ability to recognize opportunities and implement strategies to balance the organization’s policies with the practice of valuing its people.

Time: 3 hours

Ideal Audience: Supervisors, Managers, Executive Leaders, Student Leaders

Audience Size: Maximum of 60

Transforming Bias to Community-Building Action (Emerging & Advanced Levels)

This session is designed for organizations that want to better understand how unconscious bias influences their behavior, the behaviors of others, and profits. Participants will assess the diversity within their team/organization as well as among those the organization/team serves. Through several interactive exercises, participants will build trust, create plans for immediate action, and strengthen inclusive communication and leadership among themselves and with those they serve.

Time: 4 hours

Ideal Audience: Executive Leaders, Managerial Staff, All employees, Student Leaders

Audience Size: Maximum of 40

Token Inclusion Is Never Enough: Strategies for Sustainable Organizational Change (Extended)

Are you tired of talking about diversity and inclusion, but not getting the results you want in your institution? Do you meet in committee but only talk to the usual suspects and make recommendations for sustainable change to increase productivity and retention of star quality employees that never get implemented? Are you committed to institutional diversity and inclusion but no one else seems to be held accountable? If you answered yes to any of these questions, this session is for you. Your team will learn an evidence-based strategy to communicate and problem solve for sustainable organizational change across your entire institution. Bonus: Teams will create short and long-term action plans.

Time: 4 hours

Ideal Audience: Diversity Councils, Offices and Committees; Leadership, Staff, and/or Faculty (assumes that participants have had some introduction to training and development related to diversity and inclusion)

Audience Size: Maximum of 40

What's Next?

Let’s talk! If you are interested in our training for your upcoming event, please schedule your strategy call and complete the interest form. We’ll discuss your needs, determine the best training for your event and identify other ways we may be able to serve you.